When dispatching any items to us, we kindly request that you utilise the Royal Mail Special Delivery Guaranteed service. This ensures the safe and prompt delivery of your parcel. Upon obtaining the tracking number for your shipment, please furnish us with this information. With it, we can track your parcel throughout its journey. Once the parcel reaches our premises, we will conduct a thorough appraisal of the items in person and confirm the auction reserves with you. If you wish to proceed with the sale, we will promptly confirm the next available auction date.

However, if you opt not to proceed with the sale, we will return your items to you using the same reliable Royal Mail Special Delivery Guaranteed service. Please ensure to include your full name, address, and contact details for smooth processing.

For those who prefer face-to-face appraisals, we eagerly welcome the opportunity to meet and discuss your cherished pieces. Simply reach out to the relevant valuer or contact us at info@martenstanmore.com, and we will arrange an appointment at your convenience, be it in our office, your home, or place of business.

When it comes to entering items into auction, once the sale and estimates are mutually agreed upon, we will promptly inform you of the next sale date. Additionally, we will photograph, catalogue, and market your item(s) accordingly. Five days prior to the sale date, we hold view days, inviting both existing clients and new buyers to inspect the offerings. Furthermore, we host private viewings for all sales on the evenings preceding the event, along with various lead-up events. Selling with Marten Stanmore Auction House is not only a transaction but an exhilarating experience!